*Additional props not mentioned in the listing are not included.
Gift Wrap can be requested for this item. Please let us know the occasion so we can choose an appropriate wrapping paper. Greetings can be added as well.
Portraits-by-NC is based in California, USA and we ship our hand made custom orders as well as products sourced through our favorite vendors world wide. If at time of checkout you encounter a error message just email us and we will provide you with a shipping quote.
You won't overpay when we ship!
Whenever possible we will combine the items that ship from our studio to save you money on shipping. If we find a way to ship it for less, we will even issue a shipping cost refund, so you are never overpaying for shipping. Just another advantage to buy from us :)
Regular Shipping Times
Please note that all estimated shipping times listed under the product descriptions are based on normal delivery conditions and vary for each listing depending from where your items ships from.
Items that ship from our studio usually are send within 2-3 business days. Custom made orders can take longer and usually ship within 2-3 weeks.
Now and then we will experience heavier than usual international shipping volumes and delays in custom, especially around holiday season. Please keep that in mind when ordering gifts, since these delays are out of our control.
Order Processing Time
Order Processing time needs to be added to the shipping time, to get the total time needed to receive your order. Processing takes 1 - 8 business days on average for all non-commissioned items. Processing time on commissioned items can vary from 7-14 business days to a month depending on the size and complexity of the order.
We will not be able to make any further adjustments or cancellations once your order has been processed.
All packages that are refused, unclaimed from the local post office, undeliverable due to an incorrect or incomplete address provided by you, will not be our responsibility. Please verify that everything is correct at time of check out.
All custom hand made orders ship directly from our California based studio and all other items from our sourced vendors. If your package is missing an item, do not worry. It is likely being shipped separately and will arrive shortly. We will be happy to check the status of your order. Just drop us a line at firstname.lastname@example.org
This item is a final sale and not eligible for return or changes.
Custom painted portraits ship free within the continenal USA
If you are not happy with your purchase you can always exchange the item for s.th else from the store.