Custom Made Miniatures
Custom Made Miniatures
Single room scenes can be ordered in 1/24 or 1/12 scale. Each miniature scene is made with the highest quality materials and attention to detail to assure that you receive a custom piece that can be passed down from one generation to another. Because of the detail and attention put into each creation, commissions can take anywhere from several months to a year to complete.
PRICING: Pricing for each piece varies on size, and detail. Furnished pieces require additional fees as some items need to be outsourced. A room box starts from $1,000 and goes up depending on complexity of the order.
Shipping is determined by size of the piece and is charge separately once item is complete.
Please submit reference photos and provide information about the project through the contact form first.
TERMS: For commissioned pieces, a deposit of 50% of the total price is required to begin the project. The remaining 50% + shipping is due at the time of completion. Should the buyer decide to cancel the order before project completion, the down-payment is non-refundable.
This item is intended for adult collectors and not suitable for children under 14 years old.
*Additional props not mentioned in the listing are not included.
Custom Orders are always welcome - For more information and pricing click here Custom Made Miniatures
Gift Wrap can be requested for this item. Please let us know the occasion so we can choose an appropriate wrapping paper. Greetings can be added as well.
This item item can be returned for store credit. If you are not happy with your purchase and wish to return it, please advise us of your intent within 14 days of receipt. You have 30 days from the day of shipping to return the item for store credit. You will be responsible for the return postage.
Faulty or damaged?
If you receive an item that has been damaged in transit or is faulty contact us within 14 days of receipt and provide photos of the damage. Our parcels ship insured and we will start the refund process with the shipping carrier for you.
If the item is faulty than wee will issue a refund.
Portraits-by-NC is based in California, USA and we ship our hand made custom orders as well as products sourced through our favorite vendors world wide. If at time of checkout you encounter a error message just email us and we will provide you with a shipping quote.
You won't overpay when we ship!
Whenever possible we will combine the items that ship from our studio to save you money on shipping. If we find a way to ship it for less, we will even issue a shipping cost refund, so you are never overpaying for shipping. Just another advantage to buy from us :)
Regular Shipping Times
Please note that all estimated shipping times listed under the product descriptions are based on normal delivery conditions and vary for each listing depending from where your items ships from.
Items that ship from our studio usually are send within 2-3 business days. Custom made orders can take longer and usually ship within 2-3 weeks.
Now and then we will experience heavier than usual international shipping volumes and delays in custom, especially around holiday season. Please keep that in mind when ordering gifts, since these delays are out of our control.
Order Processing Time
Order Processing time needs to be added to the shipping time, to get the total time needed to receive your order. Processing takes 1 - 8 business days on average for all non-commissioned items. Processing time on commissioned items can vary from 7-14 business days to a month depending on the size and complexity of the order.
We will not be able to make any further adjustments or cancellations once your order has been processed.
All packages that are refused, unclaimed from the local post office, undeliverable due to an incorrect or incomplete address provided by you, will not be our responsibility. Please verify that everything is correct at time of check out.
All custom hand made orders ship directly from our California based studio and all other items from our sourced vendors. If your package is missing an item, do not worry. It is likely being shipped separately and will arrive shortly. We will be happy to check the status of your order. Just drop us a line at firstname.lastname@example.org
Tips to Finishing Kits
Tips to Finishing Kits
About your Kit
Unfinished Kits require a bit of clean up.
- Resin printed items have spiderweb like strings or spurs. We try to remove most of them for you but if you see them just cut them with an exact knife or scissors.
- Laser Wood cut kits have brown rings around the cut area that are laser generated. Some light sanding will take of that.
It is always recommended to give the kits a light sanding with a fine grid sand paper to make sure that the corners fit snug together and that the paint adheres well.
Most kits are easy to assemble and we are always an email away to help you if you have any further questions.
Do a dry fit first to familiarize yourself with what goes where before gluing any parts together.
It is highly recommended that you use a primer for the resin kits so that the paint adheres well. After that your kit can be painted with acrylic or oil paint. Resin prints do not absorb stains, so you will have to simulate a stain look by creating thin washed of paint.
Any wood stain, acrylic or oil color can be used on wood. Use thin applications for a refined look.
A Raw Umber wash is ideal for aging. use acrylic paint for fast drying and paint on and wipe off until you get the desired look. Finish the piece with a dry stumble glaze and scratch off areas to make the item look really vintage.
Alternatively you can also use any type of antiquing wax .
Custom painted portraits ship free within the continenal USA
If you are not happy with your purchase you can always exchange the item for s.th else from the store.