The Lone Willow Tree - Greeting Card

Custom Orders are always welcome - For more information and pricing click here for painted Pet and People Portraits and here for Custom Made Miniatures

Gift Wrap can be requested for this item. Please let us know the occasion so we can choose an appropriate wrapping paper. Greetings can be added as well.

Please allow 4-7 days for shipping

Portraits-by-NC is based in California, USA and we ship our hand made custom orders as well as products sourced through our favorite vendors world wide. If at time of checkout you encounter a error message just email us and we will provide you with a shipping quote.

Regular Shipping Times

Please note that all estimated shipping times listed under the product descriptions are based on normal delivery conditions and vary for each listing depending from where your items ships from. 

Now and then we will experience heavier than usual international shipping volumes and delays in custom, especially around holiday season. Please keep that in mind when ordering gifts, since these delays are out of our control. 

Important COVID-19 Shipping Delays

Note: Due to the COVID-19 pandemic, couriers may experience delays in shipping due to service interruptions and staff shortages.

Please allow 2-6 weeks for delivery to the United States, Canada and Europe.

Please allow 3-8 weeks for delivery to the rest of the world.

We will monitor your order and advise of any delays, until it reaches you smoothly and thank you for your understanding during this difficult time. In the rare event that an order is received after 2 or 3 months a full refund will be issued.

Order Processing Time 

Order Processing time needs to be added to the shipping time, to get the total time needed to receive your order.  Processing takes 1 - 8 business days on average for all non-commissioned items.  Processing time on commissioned items can vary from 7-14 business days to a month depending on the size and complexity of the order. 

Order Cancellations

We will not be able to make any further adjustments or cancellations once your order has been processed. 

Undeliverable Orders

All packages that are refused, unclaimed from the local post office, undeliverable due to an incorrect or incomplete address provided by you, will not be our responsibility. Please verify that everything is correct at time of check out.

Separate Packages

All custom hand made orders ship directly from our California based studio and all other items from our sourced vendors. If your package is missing an item, do not worry. It is likely being shipped separately and will arrive shortly. We will be happy to check the status of your order. Just drop us a line at portraitsbync@gmail.com 

This item is a final sale and not eligible for return or changes.