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We take great care in creating each piece, and timing can vary depending on the item:

✨Good News: Some items are already made and ready to go — those ship straight from my California studio within 1–2 business days so you can get your goodies fast!

• Hand-Painted Oil Portraits:
  
  Please allow 3–4 weeks for completion. Each portrait is painted with care and detail to ensure it’s truly special.

• Digital Portraits:
  
  These are typically completed and delivered within 2–3 days — perfect if you need a quick but meaningful gift.

• Handmade Dioramas:
  
  Timeframes depend on the size and scope of your custom project. There's a minimum 3–4 week lead time to allow for sourcing materials and construction. We'll discuss timelines with you in advance so expectations are clear.

• Cumstom made Miniatures:
  
  Most miniatures are ready to ship within 3–4 weeks, and sometimes even sooner depending on complexity.

• 📁 Downloadable Files

Our SVG and STL files are available for instant download — no waiting required!

As soon as your purchase is complete, you’ll receive a download link right in your email inbox. Be sure to check your spam or promotions folder just in case!

• Outlinked/Partner Items:
  Some items in our store are fulfilled by trusted partner shops. These products typically take 7–14 business days to arrive on average. Since they ship directly from the partner, their return and refund policies apply.

We're always here to help point you in the right direction if you have any questions!

• 🎨 Custom Painted Portraits always ship for free within the Contiguous United States

• For shipping rates to other locations, please feel free to reach out for a personalized quote.

• Custom Made Dioramas can vary greatly in size and weight. After we discuss the size of the project I can give you an estimate of the shipping cost.

• Hand Made Miniatures For handmade miniatures, shipping charges will be calculated and applied at checkout.

• 🌐 Outlinked & Partner Products- Please note that when purchasing through external links (such as Amazon or AliExpress), their shipping policies and fees will apply. Be sure to review their specific shipping terms and conditions during checkout.

• Import Duties and Taxes - Customers outside the U.S. may be responsible for import duties and taxes.

Click here to find all the answers to your questions or feel free to contact us!