Single Item Shipping Details
This time frame is our expectation based on most of our orders. Depending on the vendor, product, or your location, your order may ship from our warehouses before or after this time frame. We’ll email you if your package is going to ship more than 2 days outside of our estimate. Depending on where you live, products typically arrive 3-7 days after leaving our warehouse. Updated shipping details can also be found on your My Orders page.
Items that are oversized, heavy or bulky and items shipping to Alaska, Hawaii and APO/FPO/DPO addresses may incur delivery surcharges in addition to standard delivery fees.
Portraits-by-NC shopping credit cannot be used to pay for shipping fees.
Shipping Details for Multiple Items or Multiple Orders
Grouping items together before we ship them is one way we’re able to offer such great deals. However, this may impact your estimated ship time. We group items that are:
- In one order — estimated shipping time for the entire order is determined by the single item that needs the most time
- In multiple orders — estimated shipping date for all orders is determined by the single item that needs the most time to ship and will be calculated based on the last day of your shipping window. For example, if you place one order on Monday that can ship from the warehouse in 5 days and another order on Wednesday that can also ship from the warehouse in 5 days, you should expect your order to ship from the warehouse with both items on the following Monday (5 days after the second order).
How we ship
All custom made artwork is well packaged and ships with USPS. These items will need a signature confirmation upon receipt and are always shipped insured.
Our partners hold some gift inventory for us until our customers order. Working this way helps keep prices low — we pass the value to you.