Portraits by NC is committed to you and we want you to be delighted with your purchase. If something doesn’t meet with your expectations, we’re committed to doing our best to find a solution. For questions, contact us  within 3 days from the time merchandise has been received. We provide a 30 day return policy for standard merchandise and print returns and a minimum of 7 days for damaged returns.


Every custom ordered artwork (oil or digital) is made to your specifications and will only ship after your 100% approval, therefore returns are not possible unless the item arrives damaged. Artwork ships insured up to $100 and we highly recommend to add additional insurance to cover damage while in transit.